Dorset Stores Privacy Policy

Last Updated: 06-11-26

Dorset Stores (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website dorsetstores.co.uk , make a purchase, or interact with us through other means.

Please read this policy carefully. By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal data about you:

1.1 Personal Identification Information

  • Full name

  • Billing and delivery address

  • Email address

  • Phone number

  • Payment information (processed via secure third-party payment providers)

1.2 Technical & Usage Data

  • IP address

  • Browser type and version

  • Device type

  • Pages visited, products viewed, and site interactions

  • Cookies (see Section 7 below)

1.3 Order & Account Information

  • Order history

  • Account login details (if you register with us)

  • Communication and support messages

2. How We Use Your Information

We use your data for the following lawful purposes:

  • To process and fulfil orders

  • To manage your account and provide customer support

  • To send order confirmations, delivery updates, and account notifications

  • To respond to inquiries and provide product/service information

  • To personalize your shopping experience

  • To improve our website, products, and services

  • To comply with legal or regulatory obligations

3. Legal Basis for Processing

We process your data based on:

  • Performance of a Contract – when fulfilling your order

  • Legitimate Interests – such as analyzing website performance or preventing fraud

  • Consent – when you sign up for newsletters or marketing

  • Legal Obligation – for tax, accounting, and regulatory purposes

4. Sharing Your Information

We do not sell your data. However, we may share your information with trusted third parties, such as:

  • Payment processors (e.g. Stripe, PayPal)

  • Delivery and logistics partners (e.g. Royal Mail, DHL)

  • IT and website service providers

  • Professional advisers (e.g. accountants, legal consultants)

  • Authorities, if required to comply with the law

All third-party services are required to handle your data securely and in accordance with data protection regulations.

5. Data Security

We take appropriate technical and organizational measures to protect your data against unauthorised access, loss, or misuse. These include SSL encryption, secure payment processing, and restricted access to personal data.

6. Your Rights

Under the UK GDPR/Data Protection Act 2018, you have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time (for marketing or newsletter communications)

  • Request a copy of your data in a portable format

To exercise any of these rights, contact us at [email address].

7. Cookies

Our site uses cookies to enhance user experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. For more details, see our Cookie Policy.

8. Retention of Data

We only retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or to comply with legal obligations (such as tax and accounting requirements).

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their respective privacy policies.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes indicates acceptance of the updated policy.

11. Contact Us

For questions regarding this Privacy Policy or your personal data, please contact:

Dorset Stores
Email: admin@dorsetstores.co.uk